WordPress is an amazing tool. But you know how challenging it can be for a business owner to maintain your website. We have too much to do, from generating engaging content to implementing SEO best practices to performing regular updates. WordPress website maintenance does not have to take up all your time. Many companies offer web support packages for WordPress that will make maintaining your WordPress site painless.
The right WordPress support and maintenance service can save you considerable amounts of effort and reduce the amount of time you spend on basic maintenance and support tasks such as theme updates, plugin updates, and website backups. It doesn't matter if you're a newbie or a seasoned pro, WordPress support packages can be of great help.
In this article, I'll explore some of the most highly-rated and trusted WordPress support packages for your peace of mind. I'll also address some frequently asked questions to help you identify the right WordPress support agency.
Let's be clear. It's hard to pick the best IT support package for your site. There are dozens of services available. Everything from daily backups to plugin maintenance to security monitoring is offered in various types of regular maintenance packages.
The first step you should take is to write down the types of support you need.
Once you have a better idea of the kinds of tasks that you'd like to hand off to a WP site care company, you can start narrowing down the options. That said, to simplify your selection process, I’ve narrowed down your options to seven reliable packages that offer excellent bang for the buck.
One of the following WordPress website management packages will surely meet your needs and budget.
This WordPress programming and support service is specifically crafted for small to mid-sized businesses and startups.
A distinguishing characteristic of WPRiders is that its project managers—all former developers themselves—specialize in WordPress support services.
All the team's members are fluent in English, so you won't stress about being understood. Your instructions will be followed to the letter. And the team will provide real-time updates about crucial tasks.
Support services include upgrading WordPress and plugins, reviewing and replacing plugins, securing servers against hackers by installing antivirus software or firewalls, backing up databases regularly.
Support Plan customers get all the expertise that goes into creating a website—from developers to SEO experts, testers, and designers. The plan also provides 24/7 monitoring for backups, as well as on-site support when necessary.
The primary mode of communication after the purchase is through a dedicated customer email. Larger projects can be managed through Slack workspaces for real-time conversations. Larger long-term projects may utilize a joint Kanban board for task management.
15+ staff members (no robots and no outsourced staff), including dedicated contractors, keep your business running 24/7.
Best for Startups and Small Businesses
Based in Washington, DC, WP Buffs is a WordPress support and maintenance service that operates 24/7, relying on a massive staff from all around the world.
WP Buffs is known for its prompt action. For instance, they would take action within only 60 seconds if your WordPress website were ever to go offline. What’s more, WP Buffs will check your site 1,440 times a day to make sure it’s trouble-free.
WP Buffs is also known for its top-notch page/post optimizations. They make sure that every page and post is up to par regarding Google’s mobile-friendly test. Their optimizations are also guaranteed to boost loading speed.
One of WP Buffs’ most vital selling points as a company offering WordPress support and maintenance services is their white-label program. In short, this program enables you to provide website management packages and maintenance services under your own branding. So, not only will WP Buffs help keep your site running smoothly, but they’ll also help you make money!
Other services that WP Buffs offer include weekly updates, unlimited WordPress tasks, unlimited website content edits, real-time external backups, database optimization, and free access to premium plugins, like iThemes Security Pro, WP Rocket, and WP Smush Pro.
WP Buffs offers several pricing plans ranging from $79 to $447 per month, making it suitable for different budgets. I recommend WP Buffs for startups and small business owners, as well as freelancers and design agencies, who are looking to make use of the WordPress white label program.
- 24/7 support and maintenance
- Access to premium plugins
- Weekly updates and external backups
- White label wordpress maintenance programs
- Excellent page/post optimizations
- The basic tier plan doesn’t offer security checks
WP Buffs also has a great YouTube channel packed with free tutorials on WordPress website management and care.
Best for Particular Optimizations
One of the most versatile WordPress management and maintenance services, FixRunner offers a variety of ongoing packages to suit your needs. There's a FixRunner package to fit your need regardless of how specific it may be.
For instance, if you’re looking for malware removal or speed optimization package, they have you covered. FixRunner also provides white-labeling services, so if you run an agency and are considering offering WordPress services to clients, this could be a great solution.
The company also offers one-time services, which are intended to address particular issues that demand expert analysis. Their one-time expert services cost a fixed fee of $49, whereas their ongoing packages start at $69 (billed monthly).
FixRunner subscriptions include maintenance, support, cloud backups, error troubleshooting, regular updates, speed optimization, uptime monitoring, and security scanning. Additionally, the service offers premium hosting, on-page SEO, and excellent support for online shops.
If you’re new to WordPress, you’d be delighted to know that a FixRunner subscription grants you access to an extensive library of resources—articles, videos, and in-depth guides—that cover everything you need to know about the world's most popular and important content managment system (CMS).
We’d recommend FixRunner for WordPress webmasters who are looking for highly specific, reasonably priced WordPress packages. This is truly one of the best WordPress maintenance services in terms of value for the money.
- Real-time website protection
- Enterprise-grade support
- In-depth bi-weekly reports
- One-time expert services
- Offers a white-labeling package
- The sheer number of packages can confuse novice WP users. Talk to a company rep or a friend before diving in
Best for Bloggers and Marketers
Offering comprehensive security and upkeep services, SiteCare is a powerful solution for marketers and bloggers looking for a technical partner. It provides all of the essential services you’d expect from a quality WordPress support and maintenance package, as well as services that aren’t covered by competitor packages.
The main priority of the SiteCare team is to make the lives of bloggers, marketers, and business owners easier by taking all of the website maintenance tasks off their plate.
SiteCare’s WordPress care packs subscription starts at $79/m and comes with a 30-day money-back guarantee, just in case their services fail to meet your expectations.
Some of the general maintenance services, which the SiteCare team offers, include uptime monitoring, anti-spam, CloudProxy firewall, daily cloud backups, malware removal, brute force protection, and more.
They also offer performance-boosting services, such as on-page SEO, website speed optimization, access to a content delivery network (CDN), and web accessibility testing.
Some of the services that SiteCare only offers include display ad optimization, Google tag manager setup, and SEO taxonomy reviews. SiteCare care packages cater to WordPress-based businesses, such as affiliate sites.
- Top-notch security services
- Daily cloud backups
- Effective performance optimization
- Access to a global CDN
- Offers SEO taxonomy reviews
Best for Hiring WordPress Developers
If you’re a seasoned WordPress user with time-saving systems in place, you may not see the benefit in paying a monthly subscription for an ongoing maintenance service. But bad stuff sometimes happens. In the event that you need emergency support from time to time, Codeable is an excellent choice. Here's why.
Codeable is an online platform where you can find and hire freelance WordPress developers to help you with whatever problem your WordPress website may face.
The majority of professionals on Codeable specialize in all things WordPress, but you'll still find vetted dedicated developers willing to work on projects outside of WordPress.
There are many platforms where you can hire freelancers, but Codeable has a fairly rigorous screening process that only the best developers can pass.
Codeable offers a 100% satisfaction guarantee. You can rest assured you'll get top-notch work. Project estimates are based on Codeable's standard $70–$120 USD hourly pricing.
Codeable's screening process is so effective that you won't receive overpriced services. Since prices on the platform are pretty reasonable, everyone wins.
- Top-quality work from vetted experts
- Fast turnaround on services
- Efficient screening process
- Online workroom for project discussion
- Perfect for busy entrepreneurs
Great 24/7 Customer Support
WP Tech-Support services include but are not limited to offsite website backups, regular WordPress updates, general WordPress support, performance boosting checks, and security scanning.
There are four pricing plans that you can subscribe to with WP Tech-Support: standard ($55/m), pro ($75/m), business ($99/m), and advanced ($175/m). All four plans offer daily security scans, weekly updates, and weekly reports. However, they differ when it comes to emergency fixes, website health checks, malware removal, and a few other key features.
It’s also worth noting that you can request one-off site optimization or performance tuneup services from WP Tech-Support at a fixed fee of $275. Further, you can order custom development services at an hourly rate of $40.
- Reliable 24/7 customer support
- One-off optimization services
- All plans feature daily security checks
- Excellent pricing model
- Emergency fixes are available
- No phone support
Most Cost-Effective WP Package
WP Maintainer offers maintenance and security packages at a fixed price of $99/m. That's all there is to it. There aren't any other pricing options, so this is ideal for people who hesitate when faced with too many choices. As a result, the company can focus on one service level agreement for everyone.
WP Maintainer’s monthly fee may not be the cheapest, but it’s possibly the most cost-effective. This subscription includes everything you'd expect from a premium subscription, from site audit, to database optimization, to website maintenance and code care, but at a price that is much cheaper than premium subscriptions offered by other companies.
WP Maintainer handles all WordPress updates on the site owner's behalf, from core updates to theme and plugin updates. It also offers a full-blown security audit for your website, along with free website migration.
Additionally, with WP Maintainer you get one hour of compatibility support per month, as well as regular offsite backups. You also get malware detection and malware cleanup from Sucuri.
- One-size-fits-all pricing policy
- Regular core, plugin, and theme updates
- Full-fledged website security audit
- Securi malware monitoring and cleanup
- Offers one hour of support per month
- Not as feature-rich as other packages
Frequently Asked Questions
What about quick WordPress fixes?
If you're looking for a solution to known and unknown issues with your website and just need a WordPress expert, try The Blog Fixer. This WordPress fixer service provides a suite of tools that address common blogging issues quickly and permanently. By automating updates and employing powerful software, The Blog Fixer can make hundreds of targeted changes with just a few clicks. This saves you hours of manual work.
How Hard Is It To Maintain WordPress?
The answer is: it depends. If you’re a one-man show, then maintaining your own site can be as simple or complex as you want to make it. But if you have more than one person working on the same project, things get complicated fast. You need to keep track of all those different people and their individual needs. And that means having some kind of support package in place so everyone knows what they should do when something goes wrong.
Creating a WordPress website may be easy, but keeping it in a tip-top condition can be tricky and time-consuming.
What Is Generally Included in WordPress Maintenance?
A typical WordPress maintenance and support package offers regular backups, security scans, weekly or bi-weekly reports, performance enhancement, general WP support plans, and regular core, plugin, and theme updates.
What Are the Disadvantages of WordPress?
WordPress is an open-source CMS, meaning the code is available for anyone to use and discover exploits. It can be vulnerable to hacker attacks. According to WordFence, WP sites are attacked almost 90,000 times per minute. To be 100% sure of redundancy, a good backup service is also required.
How To Choose a WordPress Support Provider?
Each WordPress support and maintenance provider offers different services at different price points. So, to pinpoint the perfect WP support provider for you, you have to consider your needs and budget carefully.
There you have it: the 7 best WordPress support packages for your peace of mind. Some honorable mentions include WP SitePlan, Valet, The WP Butler, WP Shrug, and WP Curve.
Based on your needs and budget, you should be able to determine the ideal support package for your WordPress website.
You should also pay close attention to how we’ve categorized each of the above-listed service providers.
So, on the one hand, if you’re running a startup or a small business, you should consider WP Buffs. On the other hand, if you’re looking to fortify your site against hackers, you should opt for Maintainn, and so forth.
WordPress Management Services Pricing Table
|Response time||Immediate, 24-48 hours, weekly|
|WordPress website edits||occasional, Unlimited|
|Custom code creation|
|Security patching and monitoring|
|Theme and Plugin updates|
|Backups||hourly, daily, weekly, monthly, offsite|
|Website content updates||occasional, Unlimited|
|Dedicated project manager|
|WordPress development packages|
|Hosting plans||shared, cloud, VPS, dedicated|
|Support||web chat, phone, email, helpdesk|
|Coversion rate optimization (CRO)|
|Search Engine Optimization (SEO)|