You know just how challenging it can be as a website owner to maintain your website all by yourself. We have too much to do, from generating engaging content to implementing SEO best practices to performing regular updates. Maintenance and support packages for WordPress can be extremely useful in this case.
The right WordPress support and maintenance service can save you considerable amounts of effort and reduce the amount of time you spend on maintenance and support tasks such as theme updates, plugin updates, and website backups. It doesn't matter if you're a newbie or a seasoned pro, WordPress support packages can be of great help.
In this article, I'll explore some of the most highly-rated and trusted WordPress support packages for your peace of mind. I'll also address some frequently asked questions to help you identify the right WordPress support agency.
The 7 Best WordPress Maintenance Packages in 2021
Let's be clear. It's not easy to pick the right support package for your site. There are dozens of services available. Everything from daily backups to plugin maintenance to security monitoring is offered in various types of regular maintenance packages.
The first step you should take is to write down the types of support you need. See this table for ideas.
Once you have a better idea of the kinds of tasks that you'd like to hand off to a WP site care company, you can start narrowing down the options. That said, to simplify your selection process, I’ve narrowed down your options to seven reliable packages that offer excellent bang for the buck.
One of the following packages will surely meet your needs and budget.
Best for Startups and Small Businesses
Based in Washington, DC, WP Buffs is a WordPress support and maintenance service that operates 24/7, relying on a massive staff from all around the world.
WP Buffs is known for its prompt action. For instance, they would take action within only 60 seconds if your WordPress website were ever to go offline. What’s more, WP Buffs will check your site 1,440 times a day to make sure it’s trouble-free.
WP Buffs is also known for its top-notch page/post optimizations. They make sure that every page and post is up to par regarding Google’s mobile-friendly test. Their optimizations are also guaranteed to boost loading speed.
One of WP Buffs’ most vital selling points as a company offering WordPress support and maintenance services is their white-label program. In short, this program enables you to provide management and maintenance services under your branding. So, not only will WP Buffs help keep your site running smoothly, but they’ll also help you make money!
Other services that WP Buffs offer include weekly updates, unlimited website edits, real-time external backups, and free access to premium plugins, like iThemes Security Pro, WP Rocket, and WP Smush Pro.
WP Buffs offers several pricing plans ranging from $79 to $447 per month, making it suitable for different budgets. We’d highly recommend WP Buffs for startups and small business owners, as well as freelancers and design agencies, who are looking to make use of the white-label program.
- 24/7 support and maintenance
- Access to premium plugins
- Weekly updates and external backups
- White-label program
- Excellent page/post optimizations
- The basic tier plan doesn’t offer security checks
WP Buffs also has a great YouTube channel packed with free tutorials on WordPress website management and care.
Best for Particular Optimizations
One of the most versatile WordPress management and maintenance services, FixRunner offers a variety of ongoing packages to suit your needs. There's a FixRunner package to fit your need regardless of how specific it may be.
For instance, if you’re looking for malware removal or speed optimization package, they have you covered. FixRunner also provides white-labeling services, so if you run an agency and are considering offering WordPress services to clients, this could be a great solution.
The company also offers one-time services, which are intended to address particular issues that demand expert analysis. Their one-time expert services cost a fixed fee of $49, whereas their ongoing packages start at $69 (billed monthly).
FixRunner subscriptions include maintenance, support, cloud backups, error troubleshooting, regular updates, speed optimization, uptime monitoring, and security scanning. Additionally, the service offers premium hosting, on-page SEO, and excellent support for online shops.
If you’re new to WordPress, you’d be delighted to know that a FixRunner subscription grants you access to an extensive library of resources—articles, videos, and in-depth guides—that cover everything you need to know about the world's most popular and important content managment system (CMS).
We’d recommend FixRunner for WordPress webmasters who are looking for highly specific, reasonably priced WordPress packages. This is truly one of the best WordPress maintenance services in terms of value for the money.
- Real-time website protection
- Enterprise-grade support
- In-depth bi-weekly reports
- One-time expert services
- Offers a white-labeling package
- The sheer number of packages can confuse novice WP users. Talk to a company rep or a friend before diving in
Best for Bloggers and Marketers
Offering comprehensive security and upkeep services, SiteCare is a powerful solution for marketers and bloggers looking for a technical partner. It provides all of the essential services you’d expect from a quality WordPress support and maintenance package, as well as services that aren’t covered by competitor packages.
The main priority of the SiteCare team is to make the lives of bloggers, marketers, and business owners easier by taking all of the website maintenance tasks off their plate.
SiteCare’s subscription starts at $79/m and comes with a 30-day money-back guarantee, just in case their services fail to meet your expectations.
Some of the general maintenance services, which the SiteCare team offers, include uptime monitoring, anti-spam, CloudProxy firewall, daily cloud backups, malware removal, brute force protection, and more.
They also offer performance-boosting services, such as on-page SEO, speed optimization, access to a content delivery network (CDN), and web accessibility testing.
Some of the services that SiteCare only offers include display ad optimization, Google tag manager setup, and SEO taxonomy reviews. SiteCare caters to WordPress-based businesses, such as affiliate sites.
- Top-notch security services
- Daily cloud backups
- Effective performance optimization
- Access to a global CDN
- Offers SEO taxonomy reviews
- Pricing is on the expensive end
Best for Hiring WordPress Developers
If you’re a seasoned WordPress user with time-saving systems in place, you may not see the benefit in paying a monthly subscription for an ongoing maintenance service. But bad stuff sometimes happens. In the event that you need emergency support from time to time, Codeable is an excellent choice. Here's why.
Codeable is an online platform where you can find and hire freelance WordPress developers to help you with whatever problem your WordPress website may face.
The majority of professionals on Codeable specialize in all things WordPress, but you'll still find vetted developers willing to work on projects outside of WordPress.
There are many platforms where you can hire freelancers, but Codeable has a fairly rigorous screening process that only the best developers can pass.
Codeable offers a 100% satisfaction guarantee. You can rest assured you'll get top-notch work.
Codeable's screening process is so effective that you won't receive overpriced services. Since prices on the platform are pretty reasonable, everyone wins.
- Top-quality work from vetted experts
- Fast turnaround on services
- Efficient screening process
- Online workroom for project discussion
- Perfect for busy entrepreneurs
Best WordPress Security Package
In 2012, WebDevStudios launched Maintainn to provide end-to-end WordPress solutions such as website design, web development, digital strategy and planning, to busy entrepreneurs and small business owners.
The WebDevStudios team is actively involved in the WordPress community. The company has even contributed to the core of WordPress. In light of this, you can expect Maintainn to be highly reliable.
Maintainn is a Sucuri Security partner. Sucuri is one of the most respected companies for website protection and security. This helps Maintainn's position as one of the best WordPress support agencies for security and protection services.
Maintainn's support and maintenance plans include 24/7 security monitoring, weekly performance reports, regular performance checks, offsite backups, and regular WordPress core updates.
In addition to providing top-notch security, another strong selling point that sets Maintainn apart is the ease of use. Once you install the support button on your WordPress dashboard, you can request help from the Maintainn team from your WordPress admin area with a click of the button.
The competent and resposnsive team can help you with many WordPress-related tasks, including website development, website errors, downtime issues, website migration, and more.
Maintainn offers three pricing plans: standard ($54/m), professional ($164/m), and enterprise ($274/m). Each plan has its own set of perks, and all three plans can be billed monthly or annually, with the latter option being the most cost-effective.
- Backed by a team of WordPress experts
- Outstanding security services
- Weekly WordPress core updates
- Ecommerce support plans are available
- Excellent pricing strategy
- Not suitable for one-time solutions
Most Cost-Effective WP Package
WP Maintainer offers maintenance and security packages at a fixed price of $99/m. That's all there is to it. There aren't any other pricing options, so this is ideal for people who hesitate when faced with too many choices. As a result, the company can focus on one service level agreement for everyone.
WP Maintainer’s monthly fee may not be the cheapest, but it’s possibly the most cost-effective. This subscription includes everything you'd expect from a premium subscription, from site audit to maintenance and care, but at a price that is much cheaper than premium subscriptions offered by other companies.
WP Maintainer handles all WordPress updates on your behalf, from core updates to theme and plugin updates. It also offers a full-blown security audit for your website, along with free website migration.
Additionally, with WP Maintainer you get one hour of compatibility support per month, as well as regular offsite backups. You also get malware detection and cleanup from Securi.
- One-size-fits-all pricing policy
- Regular core, plugin, and theme updates
- Full-fledged website security audit
- Securi malware monitoring and cleanup
- Offers one hour of support per month
- Not as feature-rich as other packages
Best 24/7 Customer Support
WP Tech-Support is one of the few WordPress maintenance services that can go head to head with WP Buffs when it comes to providing 24/7 customer support. In addition, the agency boasts offices all around the globe—in the US, UK, India, and Philippines. So, no matter where you are or what time it is, WP Tech-Support should be able to cover your requests.
WP Tech-Support services include but are not limited to offsite website backups, regular WordPress updates, general WordPress support, performance boosting, and security scanning.
There are four pricing plans that you can subscribe to with WP Tech-Support: standard ($55/m), pro ($75/m), business ($99/m), and advanced ($175/m). All four plans offer daily security scans, weekly updates, and weekly reports. However, they differ when it comes to emergency fixes, website health checks, malware removal, and a few other features.
It’s also worth noting that you can request one-off site optimization or performance tuneup services from WP Tech-Support at a fixed fee of $275. Further, you can order custom development services at an hourly rate of $40.
- Reliable 24/7 customer support
- One-off optimization services
- All plans feature daily security checks
- Excellent pricing model
- Emergency fixes are available
- No phone support
Frequently Asked Questions
How Hard Is It To Maintain WordPress?
The answer is: it depends. If you’re a one-man show, then maintaining your own site can be as simple or complex as you want to make it. But if you have more than one person working on the same project, things get complicated fast. You need to keep track of all those different people and their individual needs. And that means having some kind of support package in place so everyone knows what they should do when something goes wrong.
Creating a WordPress website may be easy, but keeping it in a tip-top condition can be tricky and time-consuming.
What Is Generally Included in WordPress Maintenance?
A typical WordPress maintenance and support package offers regular backups, security scans, weekly or bi-weekly reports, performance enhancement, general WP support, and regular core, plugin, and theme updates.
What Are the Disadvantages of WordPress?
WordPress is an open-source CMS, meaning the code is available for anyone to use and discover exploits. It can be vulnerable to hacker attacks. According to WordFence, WP sites are attacked almost 90,000 times per minute. To be 100% sure of redundancy, a good backup service is also required.
How To Choose a WordPress Support Provider?
Each WordPress support and maintenance provider offers different services at different price points. So, to pinpoint the perfect WP support provider for you, you have to consider your needs and budget carefully.
There you have it: the 7 best WordPress support packages for your peace of mind. Some honorable mentions include WP SitePlan, Valet, The WP Butler, WP Shrug, and WP Curve.
Based on your needs and budget, you should be able to determine the ideal support package for your WordPress website.
You should also pay close attention to how we’ve categorized each of the above-listed service providers.
So, on the one hand, if you’re running a startup or a small business, you should consider WP Buffs. On the other hand, if you’re looking to fortify your site against hackers, you should opt for Maintainn, and so forth.
Support topics table
|Response time||Immediate, 24-48 hours, weekly|
|WordPress website edits||occasional, Unlimited|
|Custom code creation|
|Security patching and monitoring|
|Theme and Plugin updates|
|Backups||hourly, daily, weekly, monthly, offsite|
|Website content updates||occasional, Unlimited|
|Dedicated project manager|
|Hosting plans||shared, cloud, VPS, dedicated|
|Support||web chat, phone, email, helpdesk|
|Coversion rate optimization (CRO)|
|Search Engine Optimization (SEO)|